You want to send us a device for maintenance? Or you want to recalibrate your measurement device following off-site use? Please note the following important steps to ensure everything to your satisfaction.
To conduct your repairs, maintenance or calibration efficiently, we need advance notice. This will allow us to ensure short lead times.
Our phone number for submissions: +49 (89) 307 591 0
or send an email to
Before sending your goods please ensure you send a fully completed and signed decontamination declaration – it is absolutely essential.
Fax to NATEC: +49 (89) 307 591 29
or send an email to
If we receive your measurement unit without a pre-sent decontamination declaration, we must unfortunately return it to you for legal reasons. This will result in an unnecessary loss of time and money for both parties.
Thank you for your support!
You can download the declaration of decontamination as a PDF file.
