Adjusted to your requirement

With us, your measurement device is in the best of hands: By ensuring quality standards we standardised procedures for the highest quality. We regularly train our highly specialised representatives to make sure they can repair the latest products and thus ensure that we can maintain anything you send us. We also record the details of any repair comprehensively and in detail.

Transparent: the steps

• Price: before we start the repair we inform you of the expected costs.
  
• Incoming inspection: we inspect your unit, its technical condition and all its functions.
  If a failure occurs, we determine the cause of the failure using specific tests
  (failure analysis).
  
• Collaborative troubleshooting: if necessary, we will develop measures for debugging together with you. For this we would be happy to work on-site with you.
  
• Maintenance: we clean the unit and replace brittle cables or ball bearings.
• Output control: we put your meter through its paces and ensure that your requirements and specifications have been met in full.
  
• Returns: we will return your meter to you in accordance with your specification (such as personal delivery, special delivery address or delivery at a suitable time and many more).